Family Support – GTN

Welcome! Family Support – GTN is a conflict resolution and support service designed to help people access resources and services to overcome challenges and difficult obstacles. Individuals and famlies get empowered to handle conflicts, negative experiences and situations for a positive turnaround, protect their marriages and prevent the vulnerability of children.


An effective way to resolve disputes out-of-court. This is a structured process where a mediator, a neutral third person, assists disputing parties to resolve disputes through the use of specialized negotiation techniques.

This is a prudent alternative to the adversarial system for separating or separated couples with children to resolve custody and parenting issues without going to court thereby doing what is best for themselves and most importantly, their children. They are assisted by the mediator to talk to each other about the issues and agree on an outcome that meets their needs and addresses their concerns.

Parents have rights and responsibilities no matter what happens in their marriage or between them. Their parental duties and responsibilities include caring for their children and ensuring their well-being. The mediator can assist them to continue to make joint decisions about their children after separation thereby creating a healthy future for their entire family.


A structured process which gives people the opportunity to confidentially talk to a dispute resolution professional on a one-to-one basis. This is a one-to-one voluntary and confidential process to support people effectively engage in a conflict, manage or constructively resolve the conflict.

Family members in conflict situations can be assisted in identifying the solution to their conflict and resolve it positively. They gain better insight and understanding of the problem to address it efficiently and develop the skills to prevent a dispute and resolve conflicts in future.


Mentoring, coaching, teaching young people conflict resolution skills to resolve conflicts, handle problems, deal with behavioural issues and improve coping skills. Engaging with young people to help them develop the skills to deal positively with stress, anxiety and overcome difficult times. They get equipped with the tools and skills that foster positive behaviour and healthy practices for productive lives.


Preventing family violence through family interventions to reduce risk factors for violence and encourage protective factors by improving marital communication, parenting, access to income opportunities to prevent financial difficulty, marital conflicts, family stress and crisis support for victims of family violence.

Encouraging mediation of family conflicts, child custody disputes and uncooperative co-parenting. Supporting parents to continue taking care of their children and ensure their well-being during difficult situations and times.

Anti-social behaviour and youth crime prevention through support for families, encouraging caring parents and family, access to income opportunities. Engaging, connecting with young persons from seriously troubled homes, at risk or in distress and equipping young people with basic communication skills.


Useful links and referrals to information, conflict resolution, economic supports to help people work and reduce problems in families, helping families rise above challenges and improve their situations.