Family Support – GTN

Welcome to Family Support – GTN, a conflict resolution and support service helping people with resources and strategies to resolve disputes, overcome challenges and difficult obstacles. Individuals and famlies are equipped with the skills and tools to manage conflicts, handle difficult issues for a positive turnaround, protect their marriages and reduce the vulnerability of children.


This is a structured process where a neutral third party, the mediator assists disputing parties to resolve their differences without going to court through the use of specialized communication and negotiation techniques. The mediator facilitates communication and the parties involved negotiate a settlement in a non-adversarial and constructive manner.


This is a prudent alternative to the adversarial system for separated parents to resolve custody and parenting issues without going to court doing what is best for themselves and most importantly, their children. They are assisted by the mediator to talk to each other and agree on outcomes that meet their needs and address their concerns.

Parents have rights and responsibilities no matter what happens in their marriage or between them. Their parental duties include caring for their children and ensuring their well-being. The mediator can assist them to continue to make joint decisions about their children after separation thereby creating a healthy future for their family.


A structured process which gives people the opportunity to confidentially talk to a dispute resolution professional on a one-to-one basis. This is a one-to-one voluntary and confidential process to support people effectively engage in a conflict, manage or constructively resolve the conflict.


Mentoring young people to build self-esteem, handle problems and improve coping skills. Engaging with young people to help them develop the skills to deal positively with stress, anxiety and overcome difficult times. They get equipped with the skills that foster positive behaviour and healthy habits to live productive lives.


Preventing family violence through family interventions to reduce risk factors for violence and encourage protective factors. Improving marital communication, parenting, access to income opportunities to prevent financial difficulty, marital conflicts and family stress.

Managing family conflict

Encouraging mediation of family conflicts, child custody disputes and uncooperative co-parenting. Supporting parents to continue taking care of their children and ensure their well-being during difficult situations and times.

Child and family empowerment services

Anti-social behaviours and youth crime prevention through support for families, encouraging caring parents and family. Connecting with troubled teens and neglected children. Equipping young people with basic communication skills.


Links and referrals referring people to appropriate services for other legal and non-legal support. These connect people to government and community services for networks of support including crisis support for victims of family violence.